Frequently Asked Questions
Find answers to common questions you may have about our services, technology solutions, and approach.
What makes Hoot Wine different from a generic marketing agency?
We are a dedicated wine industry partner of Hoot Host. This means our expertise is hyper-focused on the unique challenges of wineries or wine industry businesses only.
Is Hoot Wine a software company or a marketing agency?
We are both. We provide the robust, all-in-one CRM and business operations software (via our partnership with Hoot Host) and the full-service marketing team to help you leverage that technology to its full potential. We call it SWAS or Software with a Service.
Can you integrate with our existing wine club or POS system?
Our platform is designed for integration. While we prefer to provide an all-in-one solution for optimal performance, we are experts in migrating data and integrating with major industry platforms to ensure a seamless transition or workflow.
How does your CRM specifically help a winery?
Our CRM centralizes all customer data and tools into a single platform. This allows for less overhead cost, more streamlined automations, and less juggling of separate systems by staff. Increasing productivity, lowering costs, and driving results with less headaches. Plus you know you have our team to help whenever you need support, just a click or text message away 24/7.
What is "AI Visibility" and why does my winery need it?
As search engines and virtual assistants evolve, having your winery accurately represented in AI-driven answers is critical. We ensure your core data (location, hours, offerings) is optimized for these emerging channels, protecting your brand's presence in the future of search.
Do you offer website-only or marketing-only services?
While we offer bespoke engagements for specific online needs, our most successful partnerships involve the full integration of our platform and services. This unified approach delivers maximum ROI by ensuring your website, software, and marketing efforts are all perfectly aligned and talking to one another.
How long does it take to launch a new website?
Project timelines vary based on complexity, but a typical, custom-designed winery website can be launched in 4–6 weeks. We follow a detailed, structured process to ensure quality and timely delivery with minimal disruption to your operations.
We have limited time. Will your services save us time?
Absolutely. Our Marketing Automation services handle routine tasks (email follow-ups, club renewal reminders) automatically, and our Done-For-You Marketing team manages your content, social media, and SEO - freeing up your staff to focus on production and in-person customer experience.
How do you measure the success of your marketing efforts?
We provide detailed, integrated reporting through our platform's built-in analytics. We track key metrics like online conversions, revenue growth, wine club retention rate, website conversion rate, and lead generation - all tied back to the specific campaigns or KPIs we manage.
Where are you located and what geographic areas do you serve?
We are based in Monterey California. However as a digital agency we proudly serve wineries and wine industry businesses globally. Our integrated tools and remote service model allow us to deliver world-class support regardless of your location.
Our Clients Love To Hoot About Us!
See 300+ recommendations and public reviews from verified business owners on Alignable and TrustPilot.
Wine Lovers Travel
"Hoot Host has been a great partner, from relaunching our website to managing our social media."
The Wine Guy
"I've had great interactions with Christopher! His knowledge of the wine industry is especially impressive."
Cabernet Corporation
"Incredible web designer and will be working with Hoot Host more! We rely on them for website hosting, email, SEO, and more."
